Explore the role ChatGPT can play in business, including operations, marketing, sales, and delivery. This concise book illustrates how ChatGPT is changing the way individuals interact with machines and how you can take advantage of its capabilities for business.

The book starts with an overview of ChatGPT and its impact in the realm of of conversational AI. You will then dive into the technical aspects of ChatGPT and gain an understanding of how machine learning algorithms and natural language processing work in the background. Various business applications of ChatGPT are then discussed, followed by how it can get integrated into your business operations. To wrap things up, you will gain insight into the data and privacy elements that need to be considered while using ChatGPT, and how to maintain its integrity.

After completing this book, you will understand the ChatGPT framework and how to integrate it into your own ventures.

You will:

• Understand the various technologies and techniques utilized in ChatGPT
• Gain insight into the future of human-machine interaction
• Analyze the advantages and disadvantages of ChatGPT for your industry
• Explore the ethical implications of using AI

About the Author

Charles Waghmare has worked for a global energy leader since 2019 as a Business Analyst in the Microsoft 365 space. Before that, he worked at Capgemini for eight years in various roles, including Yammer Community Manager and manager of the Drupal-based Enterprise Knowledge Management system. He also developed a knowledge management platform for the Digital Customer Experience (DCX) organization using SharePoint Online to manage Client references and knowledge assets related to Artificial Intelligence and customer experience (CX), using Microsoft Azure Chatbots to automate processes, develop proactive conversations with users, and create new use cases.

Charles also worked for ATOS (erstwhile SIEMENS Information Systems limited) for five years. During his tenure there, he was Community Manager of SAP-based communities, where he utilized Technoweb 2.0 – a Yammer-like platform and on-premises SharePoint. Also, Charles was global rollout manager for a structured document-management system built in on-premises SharePoint.

Charles loves reading motivational books in his spare time, his favorite being The Monk who sold his Ferrari.