Many companies move workloads to the cloud only to encounter issues with legacy processes and organizational structures. How do you design new operating models for this environment? This practical book shows IT managers, CIOs, and CTOs how to address the hardest part of any cloud transformation: the people and the processes.

Author Mike Kavis (Architecting the Cloud) explores lessons learned from enterprises in the midst of cloud transformations. You'll learn how to rethink your approach from a technology, process, and organizational standpoint to realize the promise of cost optimization, agility, and innovation that public cloud platforms provide.

• Learn the difference between working in a data center and operating in the cloud
• Explore patterns and anti-patterns for organizing cloud operating models
• Get best practices for making the organizational change required for a move to the cloud
• Understand why site reliability engineering is essential for cloud operations
• Improve organizational performance through value stream mapping

Table of Contents

Part I.

Chapter 1. Introduction: The Shift to the Cloud

Chapter 2. Technology

Chapter 3. People

Chapter 4. Process

Part II.

Chapter 5. Cloud Operating Models: Implement Your Strategy

Chapter 6. Platform Engagement and Support Models

Chapter 7. Cloud Operations and Reliability

Chapter 8. Conclusion: Moving Forward, Embracing Change

About the Author

Mike Kavis has served in numerous technical roles such as CTO, chief architect, and VP positions with more than 30 years of experience in software development and architecture. A pioneer in cloud computing, Kavis led a team that built the world's first high-speed transaction network in Amazon's public cloud and won the 2010 AWS Global Startup Challenge. Kavis is the author of Architecting the Cloud: Design Decisions for Cloud Computing Service Models (SaaS, PaaS, and IaaS).